7-Day Satisfaction Guarantee
We offer a full refund within the first 7 days of project initiation if we fail to meet agreed commitments or the client is not satisfied despite providing full cooperation, feedback, and required information.
Refund Policy
At StacX Marketing, we are committed to delivering high-quality digital services and building long-term client relationships. To ensure fairness and transparency, our refund policy is outlined below.
After the First 7 Days
Once the first 7 days have passed and active work has been delivered, payments become non-refundable because resources, time, and production costs are already allocated.
Advance Payments
Advance payments support onboarding, planning, strategy, and resource allocation. If a refund is approved within the guarantee period, advances are refunded. After that, advances are non-refundable.
Revisions and Scope
Revisions are provided within the agreed scope. Requests outside scope may require additional charges. Refunds are not issued for change of mind or business decisions unrelated to service quality.
Delays and Client Responsibilities
Refunds will not be issued when delays are caused by delayed feedback, incomplete information, or lack of communication from the client.
Exceptional Cases
If StacX Marketing is unable to continue or deliver due to internal issues, compensation or refunds may be considered case by case.
Contact Us
Email: stacxmarketingofficial@gmail.com
Phone: +92 344 4149404